Booking Rules & Terms Of Stay

Dear guests, to ensure safety and comfort of our guests during their stay, we have clarified some guidelines. Kindly take your time to go through these terms as we assume that guests are familiarized and fully understand these policies at the beginning of their stay at Vulcan Suites.

  • You are to provide us a valid form of identification at the front office when checking in. A passport, drivers license of national ID card is acceptable.
  • Check in is from 2 p.m. Early check in should be mentioned in advance to allow us time to prepare for your arrival.
  • Check out is until 12 p.m. Late check out will be billed at ₦10,000 per hour. After 6pm you will be billed for a full night’s stay.
  • Guests are given the access to the flat by personnel on duty and are advised to keep the flat locked when stepping out. Losing the keys attract a ₦20,000 fine so we advise you guard your keys carefully.
  • From 21:00 to 06:00 hours is the time of night peace. We invite every guest to be careful during this period and not cause noise that can disturb other guests. Vulcan reserves the right to refuse further hospitality to the Guest who disturbs other Guests or in any way disrespects these terms of stay.
  • Apartments are entirely non-smoking. In case of non-compliance with this rule, Vulcan is obliged to charge the penalty of ₦100,000 according to the local law.
  • Parties and social gatherings are strictly NOT ALLOWED. Vulcan reserves the right to refuse further hospitality to the Guest who do not oblige to this rule with no option of refund.
  • Please we must insist that outdoor footwear should not be worn on the carpets in the apartment. This is to help us reduce dirtying of the rugs and carpets in the flat.
  • The cutlery, dishes and cups in the flat are not complimentary. Loss or damage of any of these will warrant a full hold on the caution deposit paid. In simple terms, even a missing spoon will mean Vulcan Suites will not be refunding your caution deposit in order to make up for the loss.